Reading II - JetBlue's Apology
A. Match the words in column A with their meanings in column B.
Column A Column B
disrupt i. to come out of a dark, confined or hidden place
crewmembers ii. trouble or problem, especially concerning what you need or would like yourself
hinder iii. to make it difficult for something to continue in the normal way
inconvenience iv. to make it difficult for somebody to do something or for something to happen
emerge v. all the people working on a ship, plane, etc.
Answer:
disrupt iii. to make it difficult for something to continue in the normal way
crewmembers v. all the people working on a ship, plane, etc.
hinder iv. to make it difficult for somebody to do something or for something to happen
inconvenience ii. trouble or problem, especially concerning what you need or would like yourself
emerge i. to come out of a dark, confined or hidden place
B. Answer the following questions.
Who has written the letter?
Who is it addressed to?
How long has JetBlue been serving its customers?
What was the main cause of inconvenience to the passengers?
What sort of service does this company promise?
What does the JetBlue Airways Customer Bill of Rights contain?
Answer:
David Neeleman has written the letter.
It is addressed to the customers of JetBlue.
It has been serving for seven years.
Winter ice storm was the main cause of inconvenience to the passengers.
This company promises to make the experience of flying happier and easier.
It contains the details of compensation.
C. Have you ever faced any problem when travelling on holidays or to another village or town? Share it with your friends.
Travelling to a different place, whether for a holiday or to visit another village or town, can come with its fair share of problems. One of the most common issues faced by travelers is the lack of familiarity with the new environment. This can make it challenging to navigate around the area, find suitable accommodation, or locate essential services such as hospitals and pharmacies. Additionally, travelers may encounter language barriers, cultural differences, or encounter unexpected events like natural disasters or political unrest. All these factors can contribute to making travel stressful and unpleasant. However, with proper planning and research, many of these problems can be mitigated, and travelers can enjoy their trip with greater ease and comfort.
Referencing this paragraph you can discuss about your oewn.
Grammar II
A. Use the correct form of the verbs given in the brackets to rewrite this text.
Sophiya (sit) in the classroom. Her teacher (stand) in front of the class teaching. But, Sophiya (do) something else. She is daydreaming. She (not be) in the class. She (dance) on a stage in front of hundreds of people. She (wear) a beautiful costume. She (tap) and twirling. She (spin) on one leg.
She (kick) her feet. She (leap) and (fly) through the air. The audiences (stand) on the floor. They (clap) and (shout) “Bravo! Bravo!!”.
“Sophiya?”
“Sophiya?” her teacher (call). He is not teaching anymore.
“Yes?” Shophiya (feel) a bit embarrassed. Her cheeks (get) red.
“Are you feeling okay? You (shout) ‘Bravo! Bravo! Bravo!’ in the class.”
“Sorry! I am just enjoying the class so much ‘Bravo! Bravo!’.”
Answer:
Use the correct form of the verbs given in the brackets to rewrite this text.
Sophiya sits in the classroom. Her teacher stands in front of the class teaching. But, Sophiya is doing something else. She is daydreaming. She is not in the class. She is dancing on a stage in front of hundreds of people. She is wearing a beautiful costume. She is tapping and twirling. She is spinning on one leg.
She is kicking her feet. She is leaping and flying through the air. The audiences are standing on the floor. They are clapping and are shouting “Bravo! Bravo!!”.
“Sophiya?”
“Sophiya?” her teacher is calling. He is not teaching anymore.
“Yes?” Shophiya feels a bit embarrassed. Her cheeks get red.
“Are you feeling okay? You shout ‘Bravo! Bravo! Bravo!’ in the class.”
“Sorry! I am just enjoying the class so much ‘Bravo! Bravo!’.”
B. Complete the sentences with the use of correct form of any relevant
verbs.
A: We .......... to the cinema tonight.
B: .............with us?
A: I ............. on holiday two or three times a year.
B: That's great! And where ......... this year?
I think it's better to stay. It ............ and we .............. an umbrella.
Who is that man? Why ............. at us? What ..............?
Tomorrow, I ..............my doctor in the morning.
Where's John? He .............. to a new song in this room.
Rita ............ hard all day yesterday but she ............... not ........... today.
Nitu ........... reading a story at the moment.
The plane ............... the runway now. You are too late.
I told you that I ................. with you anymore. You're simply not a team player.
Answer:
A: We are going to the cinema tonight.
B: Do you want to go with us?
A: I go on holiday two or three times a year.
B: That's great! And where do you go this year?
I think it's better to stay. It is raining and we don’t have an umbrella.
Who is that man? Why is he looking at us? What is he doing?
Tomorrow, I will visit my doctor in the morning.
Where's John? He is recording to a new song in this room.
Rita was working hard all day yesterday but she is not doing it today.
Nitu is reading a story at the moment.
The plane is taking off the runway now. You are too late.
I told you that I won't be with you anymore. You're simply not a team player.
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